Please read our terms and conditions carefully before using our services
Welcome to Growlya. By accessing or using our social media marketing services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time, and continued use of our services after such modifications constitutes acceptance of the updated terms.
We provide social media marketing services including but not limited to followers, likes, views, comments, and engagement across various platforms including Instagram, TikTok, YouTube, Facebook, Twitter, Telegram, Spotify, and Discord. Our services are designed to enhance your social media presence and boost your online visibility.
All services are provided "as is" and are intended for promotional purposes only. We do not guarantee specific results, engagement rates, or retention percentages beyond what is explicitly stated in the service description.
3.1 Payment Terms: All payments are final and non-refundable once processed. Payment must be made in full before services are delivered. We accept various payment methods including credit cards, PayPal, and cryptocurrency.
3.2 Refund Policy: Refunds are only issued if we fail to deliver the ordered service within a reasonable timeframe or as specified in the service description. Partial deliveries may receive partial refunds at our sole discretion. No refunds will be issued for:
• Orders placed with incorrect or private account links
• Changes made to your account after order placement
• Natural fluctuations in follower/engagement counts
• Services already delivered or in progress
3.3 Chargebacks: By using our services, you agree not to file disputes, chargebacks, or reversals. Any attempt to do so will result in immediate account termination and may result in the removal of all services previously delivered.
You are solely responsible for maintaining the security and confidentiality of your account credentials. You must not share your account access with unauthorized parties. Any activity conducted through your account is your responsibility.
We are not liable for any unauthorized access to your account resulting from your failure to maintain adequate security measures. You must notify us immediately if you suspect unauthorized use of your account.
Delivery times provided are estimates and may vary based on service type, order quantity, and platform availability. We do not guarantee specific delivery timeframes. Most services begin processing immediately, but completion may take from a few minutes to several days depending on the service.
We reserve the right to modify delivery methods or service types if necessary to complete your order. In cases where platform updates affect our ability to deliver, we may offer alternative solutions or refunds.
You agree not to use our services for any illegal purposes, spam, harassment, or in violation of any social media platform's terms of service. Prohibited activities include but are not limited to:
• Promoting illegal content or activities
• Violating intellectual property rights
• Harassing, threatening, or defaming others
• Distributing malware or harmful code
• Engaging in fraudulent activities
• Using stolen payment methods
We reserve the right to suspend or terminate accounts that violate these terms without refund or prior notice.
We are not affiliated with, endorsed by, or connected to Instagram, Facebook, TikTok, YouTube, Twitter, Telegram, Spotify, Discord, or any other social media platform. All trademarks, logos, and brand names are the property of their respective owners.
We are not responsible for any actions taken by social media platforms against your account, including but not limited to suspensions, bans, content removal, or decreased visibility. Use of our services is at your own risk.
To the fullest extent permitted by law, Growlya and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
• Your use or inability to use our services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of services
• Any bugs, viruses, or similar harmful components
• Any errors or omissions in any content
• Any actions taken by social media platforms
We reserve the right to modify, update, or change these Terms of Service at any time without prior notice. Changes become effective immediately upon posting to our website. Your continued use of our services after such changes constitutes acceptance of the modified terms.
We recommend reviewing these terms periodically to stay informed of any updates. It is your responsibility to check for changes before placing each order.
If you have any questions, concerns, or disputes regarding these Terms of Service, please contact our support team through the support ticket system or email us at [email protected]. We are available 24/7 to assist you.
Last Updated: January 2026
Effective Date: January 1, 2023